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January 15, 2008

PepperjamNetwork Site Review - Affiliate Marketing 2.0?

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Posted by Adam Viener

The following is a paid review of the PepperjamNetwork Site that came in via ReviewMe.com. I signed up for ReviewMe sometime ago to see what it was all about, but this is the first review request that has come through.

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The PepperjamNetwork Site: (www.pepperjamnetwork.com)

I have had a chance to browse through the site and offering of Pepperjam's new affiliate network, and on the surface it sounds interesting. Certainly Pepperjam has been very visible in the affiliate world having been both a publisher and an outsourced program management company. Kris Jones has been a public and vocal member of the community,

The company was founded in 1999, and according to Inc magazine had revenues of $3.4 million in 2006 (up 460.4% from 2005) with 26 employees at the time. This earned them the 293rd spot in Inc Magazine's top 500 small growing companies.

The new affiliate network offering from Pepperjam, being billed by them as "Affiliate Marketing 2.0", after 8 years of development, aims to address two primary shortcomings of other networks, namely (1) poor, unreliable communication tools and (2) lack of affiliate transparency.

For Advertisers, the site claims:

pepperjamNETWORK is built upon the foundation of empowering advertisers to build successful publisher relationships through exceptional communication technology and enhanced brand protection through full and unfettered publisher transparency.
For Publishers, the site claims:
We strongly believe that publishers are the lifeblood of affiliate marketing. Therefore, we provide the necessary resources and educational materials to help publishers become Super Affiliates.

Great, but I have heard all this before. I haven't heard any new "network" claim to offer less communication or transparency.

So how does this new "transparency" work? As a search affiliate that primarily drives traffic directly to merchants via PPC advertising, I am happy if the merchant's know that my traffic comes from Google, Yahoo, or MSN, but I want some level of comfort that my keyword lists are being protected. I have some great concerns with merchants obtaining my hard built list of profitable keywords through analytics data and http referrer's.

So how does Peperjam's new affiliate tracking software work? If you click on Services / Affiliate Marketing / Affiliate Tracking Software, it just point's back to the home page. Apparently there are no current details on the site as to what the software tracks and how it works.

This is even more of a concern as unlike other networks, Pepperjam is an active PPC search publisher for their merchants. So now you have a "network" with clear conflicts of interest with affiliates.

I think it will be interesting to see how they do, but I won't be quick to start sending any significant traffic through their network without a better understanding on how they are tracking affiliates and how they are dealing with these clear conflicts of interest.

It will be nice, once I am activated, to have a chance to login and see what kinds of new innovations they have come up with after 8 years of development and a deep understanding of the market. The industry can always use some more innovation to really bring us into affiilate marketing 2.0.

Comments (3) + TrackBacks (0) | Category: Affiliate Marketing


COMMENTS

1. Kris Jones on January 15, 2008 12:39 PM writes...

Adam,

You jumped the gun on this post.

Most of the other posts we've been reading included folks who actually were in or tested Pepperjam Network. This post does not appear to represent that level of analysis, which to me is misleading to your readers.

I look forward to your follow-up post that actually includes substance about Pepperjam Network and the answers you request versus being critical based on a review of our homepage before links were updated and the site went LIVE.

On the other hand, I think you bring up great points that are likely more appropriate for a conference setting where the discussion can be open and multi-directional.

By the way readers - don't get me wrong, in my eyes Adam Viener is a very well-respected and distinguished affiliate marketing expert; However, this post doesn't do anybody justice.

Kris

Permalink to Comment

2. Adam Viener on January 24, 2008 11:24 AM writes...

Kris,

I apprecate your comment. The paid review you submitted in ReviewMe, actually asked for a review of the home page, so I have my honest first looks.

I would still be interested to learn more about your affiliate tracking software, but that still isn't an active link on your site.

Details would be great.

Adam

Permalink to Comment

3. dee on June 20, 2008 10:27 PM writes...

Adam - Follow up w/details. Interested in your findings.

Permalink to Comment

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