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Goyami - Named after Gooogle, Yahoo, and Microsoft, Goyami is a Paid & Natural Search Engine Marketing Blog! Covering Search Engine Marketing and Performance Marketing Industry News.
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January 26, 2005

Broadband users spend more online

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Posted by Adam Viener

According to an Internet Retailer article, as recent Nielsen/NetRatings report indicate that broadband users make significantly more online purchases than their narrowband counterparts, and spend more money online.

This bodes well for Internet marketers as more and more people buy cable modems and make the switch to broadband.

Comments (0) + TrackBacks (0) | Category: SEM Company & Industry News

January 25, 2005

Google and Yahoo launch Video Search

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Posted by Adam Viener

Yesterday Google and Yahoo each launched Video search. They both take a very different approach. Google's Video Search at video.google.com indexes the closed captioning text of programs they have been archiving since December. Yahoo's video search at video.yahoo.com actually searches for video content that you can display on your PC. but uses the names of the videos rather than the content as the key.

Both are in Beta. It's cool to find videos, and neat to see what was said on TV programs, but it would also be nice to find the programs and play the segment online that referenced the searched terms. It will be interesting to watch where this goes.

As of yet, neither appears to offer sponsorship listings based on the terms searched, but that can't be far away.

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January 24, 2005

January 20, 2005

Google Looses Trademark Suit in France

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Posted by Adam Viener

After a big win for Google on the trademark bidding issue in the US, the France courts have dealt them a blow over seas. A French court has ruled that Google must refrain from using the trademarks of European resort chain Le Meridian Hotels and Resorts to trigger keyword ads.

Google said it would appeal the decision saying it is without merit, but the court gave Google little time to comply.

It will be an ongoing challenge for Google to maintain different policies in different regions. If they keep getting hit overseas, they might need to rethink their policy on a global level for consistency.

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January 14, 2005

January 11, 2005

Google's Affiliate Auction Process, FAQs

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Posted by Adam Viener

Here are some answers to some frequently asked questions that Google has been receiving regarding their new affiliate policy. Interesting to note how they are now refering to the process of which ads to display as the "affiliate auction".

Goyami: If I have 2 ads in my account: 1 that has the visible URL eBay.com and one with my own domain in the visible URL, what ad will show?

Google: We will continue to pull ads from your account like we always have. This means we pull the Ad Group with the highest Ad Rank. Then we pull one creative from this Ad Group based on your campaign settings -- either we rotate evenly through the ads or we pull the one picked by the auto optimization feature. The one selected creative is then sent to the auction. If it loses the affiliate auction, we do not look for an alternate ad that is not subject to the new affiliate policy.

Goyami: How is my CPC set? Is it based on competing affiliates, even when they are not shown?

Google: The CPC that you pay for the ad click is based only on other ads that are shown. Your bid is not set based on lower ranked affiliate ads.

Goyami: How will my CTR ever have a chance to improve after the change takes place and my ad never gets shown anymore?

Google: Your ad may still show if competing affiliate-advertisers reach their daily budgets. Your ad may also be shown for certain variations of your broad keywords where your ad has traditionally performed better than others. As a last resort, you can increase your maximum CPC to improve its chances of showing.


Do you have any other questions for Google, send them my way and I will pass them on.

Adam

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January 8, 2005

January 7, 2005

Some Merchants Miss Point of New Google Policy

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Posted by Todd Tweedy

I received an email from Shoes.com today about the new Google policy. Here’s the first paragraph:

“I am sure many of you are aware that Google AdWords has incorporated a new affiliate advertising policy, which will allow only one ad per search query for affiliates and parent companies sharing the same url. This means Shoes.com affiliates will now need to send AdWords clicks to their own websites, rather than directly to Shoes.com. The good news is that we have some excellent free tools for affiliates that can help create great landing pages.”

Close but no clogs!

Merchants need to remember that it’s possible for an affiliate ad to be served in place of your if they have a higher ad rank determined by a combination of your ad's maximum cost-per-click (price) and clickthrough rate (performance).

Todd

Comments (2) + TrackBacks (0) | Category: ! Hot Topics | Affiliate Marketing

Google’s Affiliate Announcement and Commission Junction’s Response

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Posted by Todd Tweedy

I spoke to Todd Crawford, Vice President of Sales at Commission Junction, earlier this morning about Google’s recent announcement to limit the number of displayed PPC ads from a shared URL to a single listing and it’s likely impact on the affiliate industry.

Crawford is a long-time veteran of affiliate marketing. He was calm, articulate and recounted historical developments during our conversation. Here are a few snippets from our phone conversion:


GoYaMi: What impact do you believe Google’s new affiliate policy is likely to have on CJ’s business?
TC: This is still a wait and see situation. We really don’t know just yet how this is going to play out.

GoYaMi: So – are you telling me no one is worried about this turn of events at CJ?
TC: Actually, we’ve run our own internal analysis and, we’re not too alarmed. There will certainly be affiliates that are impacted by this change. Being in the business as long as we have, we feel there will be an evolution in terms of how affiliates market and generate revenue.

GoYaMi: That sounds fine but only one ad will be displayed and it may not be the affiliates. How do you make money?
TC: Again we’re run our own analysis and

GoYaMi: You’ve mentioned before that ValueClick will always have “seat at the table” and is strongly advocating for affiliates. Can you tell me how receptive Google was to CJ’s concerns during meetings and how this change might impact affiliates?
TC: I can’t confirm or deny we were involved in any meetings. However, let me just add Google is going to do whatever it thinks is best for it’s business. Let’s just leave it at that.

GoYaMi: When can we expect an announcement from CJ?
TC: I’m not leading this effort but I don’t believe we’ll be making a public announcement.

GoYaMi: Then what are your plans in terms of communicating with affiliates? What support do you plan to provide?
TC: I’m sure we’ll be taking to individual affiliates, and it’s likely that we’ll produce a best practices guide. I don’t head up the affiliate side of business and focus more on working with advertisers.

GoYaMi: You’ve seen this space move in many different directions, What actions do you beleive should affiliates be taking now?
TC: Wait and see how this affects you and prepare to build out content sites to support revenue generation. If you’re only looking at keyword buys your going to have some serious short term challenges.


GoYaMi: I blogged last year that affiliate data feeds are dead. I believe Google’s announced policy will be applied to organic listing. Do you agree that affiliates can no longer successfully use data feeds to market a merchants products and services?
TC: I think using data feeds to spam search engines is dead. There are a number of affiliates who are successfully using data feeds. AdWords technology and the organic side of Google’s business are two separate technologies and businesses.


GoYaMi: Do you envision many merchants changing program Terms and Conditions so that merchants can prevent affiliates from securing the only display ad against a core search phase?
TC: I think affiliates should be working closely with affiliate managers to come up with solutions that work for both.

In terms of additionally recommendations, I suggest the following:

· Forecast conversions from existing sites generating impressions and clicks to determine a minimum allowable payout by program

· Contact your affiliate managers or better yet the merchants directly to renegotiate your payouts

· Begin development of text-rich content sites to support organic search listing

· Don’t use datafeeds to build out content sites

Good luck – it’s safe to say we’re all going to be rather busy the next few weeks.

Todd

Comments (0) + TrackBacks (0) | Category: ! Hot Topics | Affiliate Marketing

Google Answers Some Questions about new Affiliate Policy

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Posted by Adam Viener

Goyami: “When will this actually take affect? I have heard 1/13, is that correct?”

Google: “This policy change will take effect over the next week or two. As with any large policy change, the roll-out must incorporate many aspects of our business, so time is needed to ensure that everything is set. I'm glad that you received some advance notice to allow you to make any necessary edits to your accounts.”

Goyami: "It says "we'll only display one ad per search query for affiliates and parent companies sharing the same URL" Does this mean that there will be two allowed ads, 1 for parent AND one for affiliate, or just 1 total?

Google: “We now only display one ad in total for affiliates and parent companies sharing the same URL.”

Goyami: “Is this per page, so that if there are 2 affiliates 1 would show on page 1 and the other on page 2, or does the lower one just lose out all together? “

Google: “This is per search query, not per page.”

Goyami: “Are there any more details you can share? What are your thoughts on how to keep spending the same amount or more with Google under this new policy change?

Google: “At this time, I do not have any more information. What's important to keep in mind is that Google looks at two factors to decide which ad to show, CTR and MaxCPC. By improving the quality of your ad and/or raising your MaxCPC, you can increase the chances of your ad showing for any particular query.”

Goyami: “What if you have multiple ads in your ad group, and one is your old affiliate ad, and one is a new site that you create. Will adwords automatically pick the one with its own site when there is a duplicate higher ranked advertiser for the old affiliate ad?”

Google: At this time, we are still exploring how the system may react to this type of situation.

Comments (0) + TrackBacks (0) | Category: ! Hot Topics | Affiliate Marketing

Google's New Affiliate Policy Brings Confusion and Speculation

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Posted by Adam Viener

Unfortunately with Google's fairly vague announcement, the net is abuzz about what unique url means. I have emailed some questions to my Google rep, but until I get specific answers, it looks like we are back to rumor land. Here is what I have heard:

Single URL?
I have heard that Google will actually be looking at the final domain where the customer lands, including all re-directions and frames. They specifically pointed out that framed urls won't work. I have also heard that XXX.domain.com and www.domain.com will be considered the same url.

How Many Ads?
The announcement from Google was vague on if it was going to show 1 ad or the merchant's ad AND an Affiliate ad. I have heard 1 ad, period.

Per Page?
People have asked if this is one unique url per results page or for all results, I hope that it would be per results page, but at this point I don't have any confirmation.

Matching URLs?
A small "by the way" comment in their announcement reads: "Please note that your Display URL must match the URL of your landing page". Some have speculated that this could mean the display url has to match your link url, which would in affect ban search arbitrage all together since affiliates have to link through redirecting urls. I think however, this mealy means the finally destination where the user ends up has to match the display url.

Start Date? Google's announcement didn't commit to an implementation date, saying only sometime in January. Google has told their larger merchants that this will take affect on the January 12th.

Drop the Aff?
Google has also announced with this change that affiliates will no longer need to designate themselves as affiliates in their ads. I am not sure why they would make this move, seem counter productive to the user experience. Perhaps their research showed that nobody knew what aff meant anyway. It could be a sly attempt to get affiliates to modify their ads, thereby costing them their built up CTR rates and advantaging the original owner's sites who don't modify their ads.

Sounds like an opportunity for the super affiliates to re-define themselves. If I am no longer an AFF, what am I? Guess I would rather be a wise-aff than a dumb-aff, only time will tell...

ClizkZ's article on the subject has an interesting quote from Salar Kamanger, director of product management at Google. She says, "The new policy, which will be implemented over the coming weeks, is intended to create a cleaner interface for users, increase the diversity of merchants represented in the links, and reduce duplicate ads, all while recognizing the important benefits affiliate marketers bring to the table"

What are you thoughts? Do you think affiliates feel “important” to Google? Have you heard anything different?

Comments (0) + TrackBacks (0) | Category: ! Hot Topics | Affiliate Marketing

Affiliate Policy Change at Google Adwords

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Posted by Adam Viener

Here is the information from Google Adwords:


Google AdWords™ Announcement:

Affiliate Policy Change

Hello from the Google AdWords Team:

In January 2005, Google will incorporate a new affiliate advertising policy that is designed to provide a better user and advertiser experience.



What is changing:

With this new affiliate policy, we'll only display one ad per search query for affiliates and parent companies sharing the same URL. This way, users will have a more diverse sampling of advertisements to choose from. As always, your ad will be displayed based on its Ad Rank for given searches, which is determined by a combination of your ad's maximum cost-per-click (price) and clickthrough rate (performance).

For instance, if a user searches for books on Google.com or anywhere on the Google search and content networks, Google will take an inventory of ads running for the keyword books. If we find that two or more ads compete under the same URL, we'll display the ad with the highest Ad Rank.

How this will affect you:

If you're an affiliate, this means that you no longer need to identify yourself as an affiliate in your ad text. However, your current ad text will continue to display your affiliate status until you change it.

Affiliates or advertisers using unique URLs in their ads will not be affected by this change. Please note that your Display URL must match the URL of your landing page, and you may not simply frame another site.

What you should do:

We recommend that you continue to monitor your ads' performance and optimize your ads as needed to ensure they're bringing you the best results. Please visit our Optimization Tips page for more information.

By improving our ad relevancy, we believe that users will have a better search experience, which will help you reach more potential clients in the future. We'll continue to make improvements to AdWords over time to further improve the user experience and help increase the performance of your ads.

We look forward to continue providing you with the most effective advertising available.

Sincerely,
The Google AdWords Team

Comments (0) + TrackBacks (0) | Category: ! Hot Topics | Affiliate Marketing

January 6, 2005

Google's Single Advertiser Destination Policy to be Released Today

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Posted by Adam Viener

Multiple sources outside of Google have confirmed that the company plans to announce a new policy today that will limit the number of sponsored listings that resolve to the same site per page of search engine results. Google plans to announce their new policy today and it will take effect on January 12th, 2005.

This new policy is an effort by Google to improve the customer experience by displaying more choices to the customer when they conduct any given search.

This new policy should have a large impact on merchant companies who have been relying on a large base of paid search engine marketers to drive traffic to their sites, including sites like eBay, Amazon, Overstock, and BizRate. Also affected are merchant companies that have relied on affiliates to help protect their brand names by having affiliates bid on these terms so that competitors won't be displayed when their brand is searched for on Google.

Of course the paid search affiliate marketer who relies solely on directing traffic directly through affiliate links to their merchant partners will also be greatly affected by this change. All indications are that Google will look at the final destination domain and or IP address to determine duplication of ads, so simple redirects will no longer work. These affiliate marketers will need to build out more individual content sites to survive.

Ironically, this move by Google will force these affiliates, myself included, to take steps that have prevented them from marketing on Overture's service, Google's main competitor.

Google's new policy could deal a major blow to the affiliate marketing community.

Has Google gone back on their policy to do no Evil?

Comments (0) + TrackBacks (0) | Category: ! Hot Topics | Affiliate Marketing

January 5, 2005

How long are your affiliate cookies?

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Posted by Adam Viener

A recent study of the consumer electronics business from comScore reveals some interesting facts about online purchase behavior.

One fact I found most interesting is that only 15% of the searches in their study resulted in online purchases following a search session, 85% occurred in a subsequent browser session, and nearly 40% of all purchases occurred 5 to 12 weeks after the initial search session.

Additionally, they found that an estimated 92% of the purchases were made offline.

I encourage you to read the full press release for more facts and details.

This brings into question two important questions for merchants. 1. What is your cookie duration and how was the duration determined? and 2. Do you track offline sales?

Merchants with very short or no cookie durations and no offline sales tracking are taking more than their fair share of affiliate generated sales.

Comments (0) + TrackBacks (0) | Category: Affiliate Marketing

January 1, 2005

Happy New Year

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Posted by Adam Viener

May your 2005 be happy, safe, and profitable!

Google New Years Logos:

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Y2k image lost in the "bug"...

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